The AI ROI gap isn't a model problem. It's a workflow problem
Market
CTO-CFO AI value realization and workflow economics
Trend
Only 19% of 662 IT leaders surveyed said AI initiatives met or exceeded business goals, despite frontier adopters reporting very high AI-assisted output. The gap is moving executive attention from model capability to whether work was redesigned end to end.
Tech Highlight
The decision primitive is workflow-level value accounting: baseline cycle time, quality, labor, and revenue before redesign, then measure the full process rather than isolated task acceleration or license adoption.
6-Month Outlook
Boards will increasingly require process-owner accountability and finance-approved baselines before funding expansion. Watch for AI portfolios to be pruned where local productivity gains do not reach P&L outcomes.