Now more than ever, CIOs need to be change agents
Market
Enterprise transformation / workforce adoption
Trend
CIOs report change management can consume about 80% of the job; although 86% of employees use AI at work, only 24% feel fully equipped and 16% receive training before rollout.
Tech Highlight
Manage adoption as an operating system: define role-level use cases, guardrails, training, feedback loops, accountable process owners, and outcome measures rather than counting tool activations.
6-Month Outlook
Transformation portfolios will add adoption gates alongside technical milestones. Watch time-to-proficiency, accepted workflow use, intervention rates, employee confidence, and realized process outcomes.